Privacy Policy
1. Information We Collect
When you interact with ZWCH Shop via Telegram, we receive your Telegram user ID and username solely for the purpose of delivering your purchased digital license. We do not collect payment information directly — all payments are handled by Telegram's payment infrastructure.
2. How We Use Your Information
- To process and deliver your digital license purchase.
- To provide customer support via Telegram.
- To communicate order confirmations and delivery of activation links.
3. Analytics
This website uses Google Analytics 4 to collect anonymized usage data including page views, scroll depth, and button click events. This data is used solely to improve the website experience. No personally identifiable information is collected through analytics. You can opt out via your browser settings or using Google's opt-out tools.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except as required to process your Telegram transaction (Telegram's own privacy policy applies to data processed through their platform).
5. Data Retention
Transaction records are retained for a minimum period required for legal and accounting purposes. Telegram communication history is governed by Telegram's own data retention policies.
6. Your Rights
You may request deletion of any personal data we hold about you by contacting us at @zwchshope_bot. We will respond within 72 hours.
7. Cookies
This website uses cookies solely for Google Analytics 4 functionality. No marketing or tracking cookies from third parties are used beyond GA4.
8. Contact
Privacy-related inquiries: @zwchshope_bot — available 24/7.